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Billing & Account

Refund policy

Our refund policy and how to submit a billing dispute.

Refund policy

We do not provide refunds for:

  • Partial billing periods

  • Unused API call quota

  • Credits that have been consumed


Exceptions

Refunds may be issued in cases of:

  • Duplicate charges

  • Billing errors on our part

  • Situations required by applicable law


Submitting a billing dispute

Contact support and include:

  • Your account email

  • The invoice number or charge amount

  • A description of the issue


We aim to resolve billing disputes within 3 business days.

Related articles

How billing works

Subscriptions are billed monthly via Stripe. Usage-based charges apply beyond plan limits.

How to cancel or change your plan

Cancel anytime from Settings → Billing. Cancellation takes effect at the end of the billing period.

Still need help?

Our support team is happy to assist.

Contact Support